Security & data

Questions a hotelier asks before trusting a system with guests' passports and a month of takings — answered plainly, not in legal language. See also the privacy policy for who sees what and why.

Guest documents

Passport and ID scans are encrypted before they are stored, so a copy of the files on their own is unreadable.

Backups

Your data is backed up automatically every night, and every backup is checked before it is trusted.

Your property's data stays yours

Every property's data is kept separate from every other property's. A property only ever sees its own bookings, guests and figures.

Exporting your data

Oak can hold your data; it does not hold you to Oak. Guest records, reservations, folios and other core data can be exported to CSV from inside the system. If you want a full copy, or want it deleted when you stop using Oak, ask and it will be provided.

Questions

WhatsApp +255 748 113 305, or call +255 748 113 305. See also the privacy policy, or book a 20-minute demo and ask in person — most security questions are faster answered on that call than on this page.